Online reviews drive up to 20% of sales in stores. Use AI and Google reviews to understand you customer feedback at scale. Read our recent whitepaper analyzing 2 million online reviews of 12 German retail brands
Lecture at ESB Reutlingen – What are data science products? and predicting the “future business student”
This post covers a lecture at ESB Reutling. Find our take “data science products” and two interesting use case. Also learn how the future business student will look like.
This whitepaper takes a look at 2.1 million customer reviews for 12 German retail brands such as Lidl, Aldi, Rewe, Edeka, dm, obi and a few more. It uses Natural Language Processing to analyze what topics matter most to customers in the period 3/2020 to 2/2021. It also examined how positive/negative customers feel towards certain topics, such as “service at checkout” or “friendliness of staff”.
Play our people analytics game free of charge. Contribute to research and teach you staff how to take data-driven decisions in HR.
As an AI start-up, we believe in community and sharing. Therefore, we did not hesitate, when we were asked to participate in the first RemoteRun Event. We just want to share on three lessons learned to encourage other to participate (next RemoteRun starts in February 2021)