Interested? Download the full whitepaper!
Learn about our approach in our recent whitepaper!
Our Data Set
Google Reviews for more than 28.000 German retail stores, 12 brands, and over 2 million customer reviews for the last 12 months.
Our Method
Our MIGO Product Suite uses AI to understand what topics customers are talking about and how positive/negative these topics are perceived at store level.
Our Results
Category Winners are Lidl (groceries), Hagebau (DIY) and dm (drugstores).
%
of stores sales are impacted by online reviews
What if you could continuously receive customer feedback on each of your stores?
Retailers can now easily check on how their stores (and competitors’ stores!) perform. Understanding customers’ preferences by analyzing millions of Google reviews with natural language processing, is a game changer.
And Retailers can start using this intelligence with the MIGO platform right away!
Interested? Download the full whitepaper!
Our Product
MIGO is a software, which offers an end-to-end approach for sourcing, analyzing, topic modelling, and visualizing insights from feedback/images. Customers can either embed MIGO in their analytics/BI stack (app as a service model), license it as a SAAS, or access a curated data feed via our powerful MIGO API. Learn more...
Latest news on Customer Analytics
Explore our recent posts on Customer Analytics topics
AI in Retail – Customer Feedback on Dutch DIY stores
Download our whitepaper analyzing thousands of online reviews of 6 Dutch DIY store brands: Hubo, Bauhaus, Karwei, Hornbach, Praxis and Gamma.
AI in Retail – Customer Feedback on Austrian DIY stores
Download our whitepaper analyzing thousands of online reviews of 6 Austrian DIY store brands: Zgonc, Lagerhaus, Hagebau, Hornbach, Obi, and Bauhaus.
AI in Retail – Customer Feedback on German DIY stores
Download our whitepaper analyzing thousands of online reviews from 5 German DIY store brands: Obi, Bauhaus, Hornbach, Hagebau and Toom.
Ready to get started?
Set-up 30 min consultation
We offer free consultations in order to see if and how we could help. Do not hesitate, the least you can expect is that we point you in the right direction!
Set-up free demo
We will demo our applications with sample data for you. As a result you develop an understanding, how our approach could work for you.