Online reviews drive up to 20% of sales in stores. Use AI and Google reviews to understand you customer feedback at scale. Read our recent whitepaper analyzing 2 million online reviews of 12 German retail brands
Lecture at ESB Reutlingen – What are data science products? and predicting the “future business student”
This post covers a lecture at ESB Reutling. Find our take “data science products” and two interesting use case. Also learn how the future business student will look like.
This whitepaper takes a look at 2.1 million customer reviews for 12 German retail brands such as Lidl, Aldi, Rewe, Edeka, dm, obi and a few more. It uses Natural Language Processing to analyze what topics matter most to customers in the period 3/2020 to 2/2021. It also examined how positive/negative customers feel towards certain topics, such as “service at checkout” or “friendliness of staff”.